Privacy Policy
Effective Date: January 1, 2023
Last Updated: February 12, 2025
1. Introduction
Welcome to www.thervaaccountant.com (the “Website”), owned and operated by The RVA Accountant, PLLC (“Company,” “we,” “our,” or “us”). We are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit or use the Website, including any SMS-based services.
By using this Website or opting into our SMS services, you agree to the terms of this Privacy Policy.
2. Personal Information We Collect
Contact Information: Name, email address, mailing address, and phone number.
Communication Preferences: Whether you opted in for SMS text messages, email updates, or both.
Billing or Payment Information (if applicable): When you engage our accounting or consulting services, we may collect payment-related information to process transactions.
Technical Information: IP address, browser type, operating system, and browsing behavior on our site, typically via cookies or similar technologies.
3. How We Use Your Information
We use personal information to:
Provide Services: Fulfill requests for our services, including CPA-related services, consultation, and scheduling appointments.
Send Communications: If you opt in, we send SMS messages, email updates, or other communications about deadlines, billing, appointment reminders, and relevant information.
Improve Our Services: Analyze user behavior to enhance and customize our offerings.
Fulfill Legal Obligations: Comply with legal and regulatory requirements or respond to lawful requests by public authorities.
4. How We Share Personal Information
Service Providers: We may share personal information with trusted third-party vendors who help us operate our business (e.g., cloud hosting, texting platforms, payment processors) and only as necessary for them to provide these services on our behalf.
Legal Compliance: We may disclose personal information if required by law or in response to valid requests by government authorities.
Business Transactions: In the event of a merger, acquisition, or transfer of assets, your information may be transferred as part of the transaction.
SMS consent is not shared with third parties for marketing purposes. In other words, if you opt in to receive text messages from us, we will not pass along your consent—or your phone number—to outside parties for them to send you marketing texts.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to provide and improve our services, analyze usage, and personalize content. For more details, please see our [Cookie Policy] (if applicable) or contact us at the information below.
6. Your Choices and Rights
Opt-Out of SMS: You can opt out of SMS marketing or informational texts at any time by replying “STOP.” (More details in the SMS Terms & Conditions below.)
Access or Update Information: Contact us to review, update, or correct your personal data.
Opt-Out of Email: Follow the unsubscribe instructions included in marketing emails, or contact us directly.
7. Data Retention and Security
We implement reasonable security measures to protect your personal information from loss, misuse, or unauthorized access. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
9. External Links
Our Website may contain links to external sites that we do not operate. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy statements to understand how they handle your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have questions or concerns about our Privacy Policy or practices, please contact us at:
The RVA Accountant, PLLC
3013 Woodcliff Ave
Richmond, VA 23222
Email: info@thervaaccountant.com
Phone: (804) 923-4286